![]() I wish I could rate the support different, but when I saw how pointed and crossed arms Josh was it's a 1 star all the way. I will say this, Craig and Tracy (support) are quick and very helpful. The only control you have is: Restart, start, stop, ftp and steam update (THAT is all). The autoupdater they do claim is nothing more than what the Ark devs has already made available in recent updates (which may or not work, Steam.) No auto server backup, No one click serve wipes for new runs. If you could change your own map, startup script. The only thing he would offer was an other service, Which would be fine if you could schedule your own updates, restarts, custom rcon commands. I went as far as to ask for a prorated or even partial in order to recoup a small portion of my money. Josh, a partner and head over billing was unwilling to try and assist me until I pushed back and informed them I was going to let others know. They are in to getting your money not providing a good serivce in which customers recommend to others because of the professionalism of the staff. I have found several complaints in which Bluefang always turns on the customer. ![]() They allow you believe in more than it is and then will argue you didn't do proper research. – Automatic Mod Manager (mods checked and updated upon server restart). – Automatic Server Restarts (server reboots if it crashes) I ordered service for an Ark game server, I saw they added two things since last I order one. Why are you still reading this, if you need a new better provider look no further or even if you're just getting started. Not once have I had a crash now in the month I've been hosting and have had it running continuously for days with no issues, only stopping the server for updates.īlueFang offers your standard ticket based system as you'd expect but they also offer live chat when staff is available and countless times I've actually talked to them on their TS for support. Although they are a little more than these bargain providers it's for a reason. I had enough and knew of BlueFang because of a PVP server I had played on and had witnessed some of their support for that server first hand. At the end of my stay with my previous provider I even wiped my database though I didn't think it would fix anything and sure enough with the two simplest of mods the server would hang and crash. This didn't occur at first but eventually became a daily occurrence and despite me troubleshooting by tickets and removing mods one by one I still couldn't fix the issue. My biggest issue with the other providers was that even with minimal mods on the server that were well known supported mods, the server wouldn't stay stable much more than 12-24 hours. I had tried hosting a server with two other well known providers before BlueFang and while the others had okay customer service, I've always been able to get prompt responses from BlueFang. If you play 7 Days to die get the $10 high cpu it's so worth it. ![]() Me thinking it was going to be lag spikes and slow downs on spawns. ![]() I didn't restart the server for over 15 days. I have others that love the BFS server as much as i do to help out. Now if BFS get a donate link system set up. No other server host have the $10 high cpu for the servers i love that. When i get in tubble with somthing i don't know. I was not worryed i knew BFS support was there to back me up. After a week of not knowing what i was doing. On steam i see post about it takes server host support a long time. BFS had the best number of slots for the cheapest price. I looked at every server hosting website that offered 7 days to die servers. It was A10 i wanted to get my own server.
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